Archives

Happy Customer

Great customer service and very timely delivery. The driver was great and worked very hard to make it to the destination on time. I very much appreciate the hard work and communication!

Samantha

I’ve been in customer service for a long time and have not run across anyone as nice and helpful as Sabrina…just wanted her to be recognized for making the process easy.

Michelle, Abbott Laboratories

This was the first time we’ve had need of a courier I truly don’t know how to thank you and the other folks at Dash for helping today, I got the delivery notification and was so so relieved. Thank you doesn’t seem like enough, but please know we all appreciate ALL that you did for us and this patient today. THANK YOU THANK YOU THANK YOU.

Abbey, Bohler Engineering

I wanted to reach out and say that my coworkers and I frequently have Dash orders, and our favorite people to talk to are Michelle, Sabrina, and Timolyn (I’m sorry, I’m not sure how to spell it). All three of them are friendly and efficient, and they speak to us enough that their response to getting our calls is heartening on days when there’s so much going on. Michelle is especially, amazingly personable, and she frequently makes us laugh. Thank you for the service you provide and for having these women on staff!

Rocke, Cardinal Health

To Timolyn, Sabrina, and the driver who took this run today; GREAT JOB GUYS!!!!!!!! You saved the day for us. Thank you for picking up so quickly and for expediting this important delivery as there were 3 heart patients waiting on this medicine. Well done!!! Have a nice day and thanks for coming to our rescue.

Yasmine, HJ Russell

I do want to thank your company, especially Timolyn, for assisting me at the 11th hour in getting my documents picked up and successfully delivered. Dash Courier is now at the top of my list of preferred vendors! Thank you!

Josh D., Trans-Expedite, Inc.

Thank you very much for your assistance on this pick up. Your ability to complete the pick up and drop is greatly appreciated!

Marsha O, UNC Medical Center

I am happy to report that everything went great with our courier needs. The couriers were prompt and on time every day. They even got here early a couple of days and waited patiently for us to get everything ready. We had one day that the lab told us they hadn’t received the samples and your call center was able to give us the exact time of the drop off.

I would say this was the smoothest part of the process I had to deal with while having to send these very critical samples to be run outside of the hospital.

Thank you for the opportunity to work with your group and helping with these very critical samples. Please thank your whole team for us.

Tami Simmons, Susan G. Komen Foundation

Your crew did a major favor for us last week by making a couple of stops at Komen Charlotte to transport furniture. I can’t thank you enough for the outstanding service you provide and for being such good friends to Komen. Just wanted to personally reach out and offer my sincerest thanks and gratitude.

Charles Cabaniss, Accutest

I would be totally remiss if I did not tell you how great a job DASH Courier did for our client and for us here at Accutest. Dave Miles was a great ambassador for DASH….always punctual, always very polite….totally reliable. Thanks so very much for taking care of us !!!!

Sandy Y., HighTower Group

You guys have delivered an EXCELLENT level of service and Michelle is the BEST. She’s fantastic… it’s like she can read my mind!

D. Smith, Design Manager

It was nice to be able to call and have everything taken care of. I will always use DASH when I need a courier in the areas you serve. You completely took all the stress from the equation, were extremely professional, courteous, and on point with EVERYTHING. Your customer service is top notch!

R.G., Action Industrial Supply

I have used so many courier services over the years and Dash has been top on the list for many years now. They are a great group of people and I can’t find anyone to beat their rates!

Johnny N., Bryant Supply Direct

I just wanted to let you know that your office in Charlotte is doing a awesome job. They always make me feel like I’m the most important thing that they got going on.

J.R.S., N.C. Department of Health and Human Services

I just wanted to follow up regarding the specimen transport that occurred last night. Please know that the Bioterrorism and Emerging Pathogens Unit is indebted to your driver, Mr. Rodgers, for his service in dealing with a critical situation. Without him, we could not have conducted extremely important testing.

Jane, Chapel Hill, NC

Many thanks for the speedy service; the driver was very kind and brought the packages into the house. I will happily use DASH again and recommend the company to my friends.

R. C.m, RPh RSO, Cardinal Health NPS, Charlotte, NC

I hope I don’t jinx us but I just wanted to call and thank you and Mike and Other Mike and Sharon for their professionalism during a very busy / trying weekend on call. I’m pretty sure they didn’t want to answer the phone anymore because they saw my number pop up so many times during the last 24 hrs but they did anyway and got drivers over to Cardinal Health pronto. I pulled up one time and Mr. Johnson was sitting on the back steps waiting on me!! Please tell your team “GREAT JOB”!! Keep it up!! Thanks!

T. Bridges, the Blood Connection

I cannot express my appreciation enough for you and your drivers last week during the snow. You and your team did an outstanding job in supporting TBC.

Wanda B., Westwood Contractors, Inc.

I was very impressed by how quickly and professionally you got the package with the drawings back to me. When I need a courier in the Raleigh area, I know who to call. Thanks.

Victoria B., Charleston, SC

I just received the call that our shipment was delivered this morning at 8:30. I just wanted to say thank you for the follow up, for the great customer service and for being so easy to deal with. You guys are awesome!