Category Archives: Company News

What Does a Legal Courier Do?

In the United States, the services that legal couriers perform are crucial to the rule of law. We at DASH Courier take materials that are involved in investigations and trials, both criminal and civil, and we move them from one location to another.

We can carry messages, documents, photos, videos, and various pieces of physical evidence such as murder weapons and hair samples. In every case, we take exceptionally good care of them.

The Importance of Legal Packages

If the kinds of items that we transport ever got damaged, lost, or tampered with, the results could be devastating. They could lead to inconclusive investigations, mistrials, incorrect verdicts, and other miscarriages of justice.

For that reason, you must hire a court courier whom you can absolutely trust. These should be people with outstanding reputations for care and precision. They need to be punctual, too. When it comes to legal matters, time is often of the essence. Court-imposed deadlines are rarely extended. The sooner you test certain types of evidence, the more accurate the results will be.

Legal Couriers vs. Other Delivery Professionals

The U.S. Postal Service and major package delivery companies like the United Parcel Service (UPS) are very reliable, but they’re not the best choice for transferring legal materials. They often take too long, for one thing. In some instances, an object or a document must get to a certain location immediately.
What’s more, our employees really know their way around the law offices and courthouses of North and South Carolina. It’s easy for people to get lost inside those kinds of buildings and thus lose precious time trying to find the right room or office. Not to mention, the members of our staff are on call every hour of the day and every day of the year, including federal holidays.

Most of the time, the information that a court messenger relays has to be kept secret. Therefore, you should know that we never divulge anything about our customers or their parcels to anyone. On top of that, our couriers are trained to perform certain services that post office and delivery service employees would likely not know how to do, such as filing court documents.

The DASH Courier Difference

We’ve been satisfying our clients and helping the wheels of justice turn smoothly since 1999. Over the years, our legal couriers have crisscrossed towns and cities throughout the Carolinas countless times. Further, Al McDougald and Tim Houck, our founders, were in the industry for decades prior to starting this business.

Our team is definitely friendly and outgoing. At the same time, we’re serious about our work and completely dedicated to it. Plus, our court couriers can deliver a package for you one time only or on a routine basis if you frequently have items to send. We’re also meticulous whenever we’re tasked with organizing, copying, or collating documents.

Our prices are fair and competitive, and our vehicles are extremely well-maintained. Depending on traffic patterns and other circumstances, we always take the routes and the vehicles that will get us to our destinations the fastest.

Today, DASH Courier is made up of more than 100 drivers and more than two dozen full-time legal messengers. We’re exceedingly proud to have successfully delivered millions of packages since our inception.

3 Benefits to Hiring a Commercial Courier

If you’ve owned a business for more than five minutes, we don’t have to tell you how difficult it can be to keep all the plates spinning. From managing employees and orders to serving clients and running operations, your schedule is always booked and the work is never done. Owning a business requires a great deal of commitment and resources to be successful, and the last thing you need is to juggle a list of secondary tasks that take you away from your main focus. One secondary task that can become a hassle is courier needs. When trying to handle this in-house, balancing the rest of your responsibilities can get overwhelming. That’s where hiring a trusted commercial courier can be advantageous.

With commercial courier services like those of Dash on your team, you’re freed up to give more of your energy to the parts of your business you want to be fully present for. Learn three big benefits to partnering with a reliable commercial courier in your area below.

You Save Company Time

Picking deliveries up, waiting in traffic or having a long commute time en route, dropping off packages across town: all these logistical needs add up to significant time killers, and we all know that time is money. Saving this valuable time by outsourcing transportation of goods using a reputable service means your team has more time to zone in on primary goals, experiences less stress, and runs more smoothly without having to navigate the hassles that can often arise when out on the road.

You Save Money

By outsourcing this service, you pay one fee to have a courier company handle delivery needs for you. That means you don’t have to hire inside employees that will require salary and benefits, as well as uniforms, delivery vehicles, gas, and more. It also means you don’t have to pay to be liable if something happens to drivers while out completing tasks. Even if you’re not using an employee to handle picking up and dropping off and are instead relying on regular back-and-forth shipping, the costs associated with larger or heavier items accrues more quickly and substantially than you may initially realize.

You Stay on Schedule

Relying on shipping of items is too inconsistent to make it your many method of delivery when you are working with tight deadlines. The struggle to work around these parameters means stress, working over time, and a tense team environment. Handing delivery and pick up over to a courier means you can rest assured that your items will get where they need to be as soon as they need to be there thanks to a courier’s ability through evenings and weekends.

While there are many benefits to partnering with a commercial courier, these alone are important enough to consider whether a courier relationship is right for you and your business. For questions about how Dash Courier’s services work, contact us today to discuss what we’re able to offer to help with your company’s logistics needs.

Providing Secure Medical Courier Services

Medical CourierWe at Dash Courier & Logistics have been providing reliable courier services throughout North and South Carolina for nearly 20 years. In that time, we’ve delivered a broad range of items and work with a variety of medical and pharmaceutical facilities, so we know the importance of protecting the contents of what we deliver in more ways than one. Our team understands the unique responsibility we have in working with these sensitive industries, often transporting goods that are highly confidential and even hazardous, and our extensive training ensures we perform the job safely and securely every time. To date, we’ve successfully handled and delivered the following and more:

  • Vital Organs
  • Medical Instruments
  • Medical Specimens
  • Blood
  • Human Tissues
  • Lab Samples
  • Lab Specimens
  • Dangerous Goods
  • Category A Medical Specimens
  • Category B Medical Specimens
  • Type 2 Nuclear Medical Devices
  • Radioactive Substances and Equipment
  • Large Medical Equipment

We’ve developed many loyal relationships with medical and pharmaceutical companies throughout NC and SC over the years because we take reliability seriously, staffing numerous HAZMAT-certified and nuclear-medicine-approved drivers. Our clients can be confident that when they rely on Dash, their materials will be transported and delivered promptly, securely, and confidentially.

Delivering Sensitive Data

In working with these industries, we often receive requests to deliver documents, lab samples, and more that include sensitive information about patients and procedures. Our company respects the need for supreme confidentiality and security in these situations, and we’re fully HIPAA compliant and trained in handling these items appropriately. We recognize the need for utmost professionalism in these situations and believe we’re representing our clients when delivering sensitive items, so we take extra steps to ensure we’re a trusted business partner that not only gets your deliveries to their destination quickly, but safely and legally as well.

Dash provides both on-demand pickup and delivery, as well as regularly scheduled delivery to hospitals, medical offices, nursing homes, labs, clinics, pharmacies, and the like. Click to learn more about our services, and receive a quote for your delivery request quickly and easily.

 

Fast Medical Courier Services in NC & SC

Since our beginnings in 1999, Dash Courier & Logistics has provided quick, efficient medical courier services that now serve multiple areas across North and South Carolina. We’re honored to provide reliable, trustworthy delivery services to the medical community. Our 100+ trained and qualified drivers are able to promptly deliver confidential and sensitive documents and goods to Charlotte, NC; Raleigh, NC; Greensboro, NC; Greenville, SC; Charleston, SC; Columbia, SC; and surrounding areas. We offer three levels of courier service, based on your needs: “regular” service for when you need delivery by the end of the business day, “hot” service when you need your delivery made within a few hours, and “priority” delivery for when you need your goods to reach the destination immediately. No matter the level you require, our team backs the Dash Courier name, so you’ll always receive a high standard of prompt, courteous, dependable service.

HIPAA-Compliant Medical Deliveries

We at Dash Courier know the importance of compliance in the medical community. We understand the hesitation that may come with trusting a courier service with sensitive or even dangerous items. Rest assured that when you work with Dash Courier, you never have to worry about a compliance threat. We’re fully HIPAA compliant, HAZMAT certified, and nuclear medicine approved. We’re able to transport and deliver confidential and hazardous goods quickly and respectfully without violation of industry regulations.

Compliant Organ Courier Assistance & More

In our nearly 20 years of service, we’ve provided a long list of diverse courier assistance, transporting organs, lab samples, and more. Our reputable drivers have offered valuable convenience and ease to the medical community throughout NC and SC, establishing Dash as a preferred courier service. We have thorough experience handling and delivering:

  • Vital Organs
  • Medical Instruments Medical Courier NC SC
  • Medical Specimens
  • Blood
  • Human Tissues
  • Lab Samples & Specimens
  • Dangerous Goods
  • Category A Medical Specimens
  • Category B Medical Specimens
  • Type 2 Nuclear Medical Devices
  • Radioactive Substances and Equipment
  • Large Medical Equipment

If you’re in need of medical courier services in one of our locations, call us toll free at (888) 534-6535 for questions or to schedule service. You can also get a quick quote here on our site. We look forward to serving you and earning your trust time and time again.

 

Need a Reputable Courier Service in Charleston, SC?

Need something delivered right away in Charleston, SC? Dash Courier has over 100 contracted, professional drivers across the Carolinas. Our Charleston drivers are highly trained and experienced in delivering a range of packages securely and quickly. Dash Courier has been in operation for almost 20 years, and we’ve grown into a company capable of providing courier services and handling freight and logistics needs for a variety of clients at an affordable cost. Our reputation is built on the back of our standards, and those standards have led to us delivering well over three million packages successfully, making Dash Courier the preferred choice for courier services in Charleston, SC.

Fast Delivery Service

At Dash Courier, we thrive on efficiency, so we’ve set up a model to tailor our services to our clients’ needs. We offer three levels of delivery service based on your required speed of delivery. Choose from:

  • “Regular” Courier Service: Clients can choose this option if they are seeking a routine delivery. For this option we guarantee delivery by the end of the business day.
  • “Hot” Courier Service: Selecting this level means you’ll receive an expedited delivery, typically made locally within just a few hours.
  • “Priority” Courier Service: If time is of the essence, clients can choose priority delivery. This will ensure the driver will make a direct run to the delivery destination.

Charleston’s Courier Delivery Go-To

Dash Courier is well known around Charleston for trusted courier delivery among a range of industries. Our 20 years of diverse experience ensures we understand and can comply with the specific requirements and needs of each field and situation. Our team currently provides:

  • Medical courier services
  • Lab courier services
  • Bank courier services
  • Legal courier services
  • Document courier delivery
  • Manufacturing courier services
  • Record courier services
  • Personal courier delivery
  • Parcel delivery services
  • Just-in-Time (JIT) deliveries
  • Commercial courier delivery

Round-the-Clock Delivery Pick-Up

Dash Courier is able to take care of your delivery pick-up needs any time, 24/7/365. We’re also happy to offer one-time delivery help or routine delivery assistance. You’ll know our professional drivers by the uniform and ID badge they’re required to wear, as well as their Dash Courier marked delivery vehicles.  We understand the vulnerability in trusting your delivery materials to someone outside your company, but that’s why we strive to be your reliable partner time and time again. We’ve built many loyal customer relationships this way, and we welcome you to try us out.

If you need fast, secure delivery pick-up in the Charleston, SC area, don’t hesitate to give us a call or contact us here on our site. We guarantee our quality delivery assistance any day, any time.

Meet Timolyn Jeter, our Featured Employee

Even though Timolyn is one of our Customer Service Managers, her real job title is more like “Jack of All Trades.” That’s because Timolyn does, well, a lot of everything here at DASH. She’s become our resident expert in everything from daily reports to customer service and driver management to dispatcher and service rep training. As if that weren’t enough, she will also work as a driver when needed and, since she is also forklift certified (can you believe that?!), she can also help out with loading and unloading trucks!

“Timolyn has been with DASH since before the beginning,” says co-founder Tim Houck. That’s because Timolyn was working with Bob and Tim in the days before DASH was even born. And that’s probably why she’s so well rounded and well respected at DASH.
But it’s more than her expertise and experience that make her a valuable member of our team. It’s her willingness to do whatever it takes, regardless of the task or challenge.

Timolyn is a firm believer in thinking positively, doing your best to motivate the people around you, and always seeing the best in people. She is constantly singled out by our customers for her hard work and positive attitude. Timolyn finds guidance for daily life in Phillipians 4:13. “I can do all things through Christ, who strengthens me,” she says. Along with her job of thirty years, she is the proud mom of four adult children and adores gospel music. “We don’t know where we would be without Timolyn,” says co-founder Bob Carlson. “We know we can count on her, no matter what’s needed.”

Walk with Us

Gear up for the 16th Annual Charlotte Walk With Me Event, November 7 at Freedom Park! We’ll be out there and hope to see you there, too.

When you team up for ‘Walk With Me’ you are making a difference in the lives of children and adults in the greater Charlotte area living with special needs and disabilities, and their families. Walk with Me is a national fundraising event that spreads hope and awareness while raising funds to support people with disabilities. Families and individuals we serve along with many of their friends will come out for a day of fun, entertainment and of course our signature walk. People with disabilities are counting on you for the support they need to achieve a brighter future. Donate, register your team and share this information with your family and friends to start fundraising today to change the lives of people in our community.

To learn more, and to register for this important event, click here!

Thanks!

Meet Rockne Blackshear, DASH Featured Driver

Rockne has been driving for DASH for eight years, which explains why he has been given more responsibility than most drivers. Well, that and his attention to detail. With his experience and detail-oriented way of working, Rockne has been charged with not only driving the routes himself, but also training new drivers in servicing the company’s Carolinas Medical Center business.

In addition to the “usual” deliveries Rockne makes, such as medical equipment and vital organs, he has had a few “unusual” ones. “Once, about seven years ago,” he says, “a young man placed an order with us. His wife was in town on business, gotten ill, and had no way to go out and get any health remedies. I visited several Walgreen’s stores to pick up the items he wanted her to have… I even went to a restaurant because he felt like she needed chicken soup. I then delivered everything to the hotel where she was staying.”
What does Rockne like to do in his spare time, when he’s not delivering soup to hotels? “Yardwork and looking after my flower garden,” he says. “It relaxes me.”

Meet Rebecca Houck Stewart, Customer Service Manager

If there was anything at all missing from Rebecca’s life, it would be free time. DASH’s Customer Service Manager/Administration is also a mother to five boys between the ages of four and twenty-one; with football, wrestling, soccer and T-ball, she’s…. well, pretty busy.

Rebecca came to DASH in 2006 as a driver. “Back then,” she says, “we only had one office… in Charlotte. In the beginning, I was running a route. As things got busier, I started dispatching on the weekends and we were so busy that later that year we opened a new office in Raleigh.”

Since then, Rebecca has continually moved up in the company, taking on more responsibilities. From driver, she moved to customer service. From there, she was made Driver Services Manager, then to Accounting Manager/Administration. Today, as DASH’s Customer Service Manager/Administration, Rebecca manages the company’s customer service representatives, along with some responsibilities in the areas of accounting and payroll. “As manager of Customer Service, it’s my job to make sure that everything on the service side goes smoothly. That’s not always easy when we’re rush delivering legal documents, and handling vital organs or extremely valuable and delicate items that require special care.”

Thanks to employees like Rebecca, DASH now has five offices in two states, and is one of the largest courier and delivery service companies in the Southeast. What makes her job fun? “There are always challenges,” Rebecca says, “and I enjoy coming up with solutions.”

For Ashley Standfield It’s the Patients That Matter Most.

Meet Ashley Standfield, today’s featured employee. Ashley is DASH’s Director of the Medical Courier Division and has been with the company for nearly eight years. As Director, Ashley is responsible for providing the company’s healthcare industry clients with cost effective transportation solutions that are both client specific and “patient focused”. In doing so, she oversees the medical courier drivers, the logistics and routes, the training and compliance… just to name a few. “Medical professionals depend on specialized medical couriers for prompt, accurate service,” she says, “as well as the safe transport of medical specimens, lab work, medical supplies, surgical equipment, medical records, pharmaceuticals and more.”

Why is this critical? Because, as Tim Houck, owner of the company with Bob Carlson, says: “The logistics needs of our healthcare clients impacts not only the client’s business but, just as importantly, patient care. Ashley does a great job for many reasons, including the fact that she “grew up” in the customer service business.”

What does Ashley enjoy most about her work? “It can be stressful at times,” she says, “but I enjoy the challenges it presents, which are different every day. It’s also rewarding in that we can have a positive impact on healthcare patients.”

When Ashley isn’t at DASH, she enjoys time with her husband and two young daughters, Lily and Grace. “I’m a soccer and cheer mom, and football season is my favorite time of year,” she says. “And I never miss a Panthers game!”